The following terms and conditions apply to all website development, design and photographic services provided by Sharon Hunt at Chapel Street Web Design Services to the Client.
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Acceptance
Please read these terms and conditions carefully. Any purchase or use of Sharon’s web design services implies that you have read and accepted her terms and conditions.
WordPress Premium Themes & Plugins
A WordPress theme is a design layout that is used for styling all the front-end parts of a WordPress site. Generally, it decides how your website will look visually and how your content will be displayed to visitors.
WordPress Plugins are bits of software that can be uploaded to extend and expand the functionality of a WordPress site ie e-commerce, maintenance page.
To deliver professional websites it is common practice to start the design off with a premium theme and add plugins. These enable additional features, improve SEO, optimise performance and enable more customisation options.
The charge for a Premium Theme or Plugin allows updates and support for one year only. Therefore clients should be aware after 12 months of their website being designed that whilst the theme or plugin will continue on your website it will not be able to access updates or new features. To renew will incur a re-subscription charge.
As WordPress is continually being updated new versions of WordPress can result in a loss of compatibility with the Premium Theme or Plugin. This can lead to a loss of some or all functionality.
It is therefore best practice for website owners to ensure that their website is regularly maintained and fully updated on at least an annual basis. This also strengthens security and search engine optimisation.
Website Content
During the project, Sharon will require you to provide website content: text, images, movies and sound files. To remain efficient, Sharon must ensure that work she has programmed is carried out at the scheduled time. On occasions she may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged. This is why she asks that you provide all the required information in advance.
Text content should be delivered as a Microsoft Word, email or text note document that represents the content of the relevant pages you want on your website.
All images and other graphics are to be provided in .jpeg, .png, .gif, or .psd format with a resolution of at least 72dpi.
Changes and Revisions
Sharon does not want to limit your ability to change your mind. The price at the beginning of this contract is based on the number of hours that she estimates she will need to accomplish the agreed package of work. She is happy to be flexible, so if you want to change your mind or add anything new after you have approved the draft site, that won’t be a problem and she will provide a separate estimate for the additional hours of work.
Acceptable Use Policy
Sharon is bound by the Acceptable Use Policy of the hosting provider. It is expected that you adhere to ‘reasonable use’ of bandwidth, within the pre-agreed space. If video content is used it should be loaded onto YouTube so that it can then be set to run on your webpages. Sharon reserves the right to remove offending material or in extreme cases deactivate your website for breach of Acceptable Use.
Domain Names
Sharon can purchase a domain name (web site address) on your behalf. Renewal of the domain name after the first term is your responsibility. The loss, cancellation or otherwise of the domain brought about by non or late payment is not Sharon’s responsibility. You should therefore keep a record of the due dates for payment to ensure that payment is received in good time.
Web Browsers
Sharon makes every effort to ensure websites are designed to be viewed by the majority of visitors. The functionality of your website will be checked with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, Safari, Opera). Sharon will not test in other older browsers and you should be aware that she cannot guarantee correct functionality with all browser software across different operating systems. Additionally, she cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website has been designed and handed over to you.
Payment Information
A 50% deposit is required when ordering a website. When a design has been approved, a test site will be activated and the initial content added. When you are ready for the site to go live (or 1 month after the test site has been created if that is sooner), the remaining 50% balance is due. Payment in full must be received before any site will go live.
Payment for services is due by cheque or bank transfer and payment details can be found on the invoice. Alternatively, if you wish to use PayPal then please discuss with Sharon.
Termination of Agreement
Either party may terminate this Agreement by giving the other party 14 days’ notice of its intention to terminate. All fees are non-refundable, unless Sharon can be shown to have failed to provide the agreed services. If this Agreement is terminated, the client retains all written page content and all database content pertaining to their website. Any photographs taken by Sharon remain her property. The Client can purchase the photographs at a separate charge.
Copyright
It is imperative that any content that you provide to me for your website must be legally owned by you. If you did not create it yourself, you must provide proof that you purchased it and that you have permission to use it in the way it will be used on your website. You are also responsible for granting Sharon permission and rights for use of the same and agree to indemnify her from any and all claims resulting from your negligence or inability to obtain proper copyright permissions.
Photographic Services
If you need Sharon to take photographs of you and your business to populate your website with appropriate high quality images, then this can be arranged as an additional package.
Payment for the photoshoot is to be paid in full prior to the shoot. If payment is not made, Sharon reserves the right to withhold the viewing of the images from you until payment is made.
You will receive a copy of all the final high resolution images on USB or electronically within 21 days of the shoot.
If you wish to use any images taken by Sharon for commercial use outside of the original website a commercial release certificate can be provided at an additional charge.
Sharon may use your images on promotional products and literature.
Sharon accepts no responsibility for injury or damage caused to horse, rider, property or any individual before, during or after the photo shoot. If you choose, at your own discretion, to ride your horse without a riding hat, you do so entirely at your own risk.
Design Credit
Sharon reserves the right to include her work on your website in her portfolio and to make reference to Chapel Street Web Design Services in either small type or by a small graphic at the bottom of your website.
Liability
Chapel Street hereby excludes itself from all and any liability from:
Loss or damage caused by any inaccuracy;
Loss or damage caused by omission;
Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of Chapel Street to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.